Terms and Conditions

Terms and Conditions

Welcome to Metlartis Enterprises Holdings. By accessing and using our website, products, and services, you agree to comply with the following terms and conditions. Please read them carefully.


General

  • These terms govern all sales, purchases, and interactions with Metlartis Enterprises Holdings.
  • We reserve the right to update, modify, or change these terms at any time without prior notice.
  • Continued use of our website or services constitutes acceptance of the updated terms.

Products and Services

  • All products are manufactured with precision and undergo quality checks before dispatch.
  • Product specifications are subject to change based on ongoing improvements.
  • Customized or made-to-order items are non-refundable and non-returnable.

Orders and Payments

  • Orders are processed only after confirmation and receipt of full or advance payment.
  • Prices are exclusive of applicable taxes, duties, and shipping charges unless specified.
  • Payments must be made through approved methods communicated at the time of order.

Shipping and Delivery

  • Estimated delivery timelines will be provided upon order confirmation.
  • Delays due to third-party carriers, customs, or unforeseen events are beyond our control.
  • Risk and ownership of goods transfer to the buyer upon delivery.

Returns and Refunds

  • Returns and refunds are subject to our Refund and Return Policy.
  • Only defective or damaged products reported within the stipulated period are eligible.

Intellectual Property

  • All content, logos, designs, and product information on this website are the intellectual property of Metlartis Enterprises Holdings.
  • Unauthorized use, reproduction, or distribution of our content is prohibited.

Limitation of Liability

  • Metlartis Enterprises Holdings is not liable for indirect, incidental, or consequential damages arising from the use of our products.
  • Our liability is limited to the cost of the purchased product in question.

Governing Law

  • These terms shall be governed and construed in accordance with the laws of India.
  • Any disputes arising will fall under the jurisdiction of courts located in Mohali/Punjab.

Contact Us

For any questions regarding these Terms and Conditions, please contact:
Metlartis Enterprises Holdings
Email: info@metlartis.com
Phone: +91 81468-78117, 70423-18748
Address: Plot No.: 486, Industrial Focal Point, Phase IX, SAS Nagar, Mohali- 160062 Punjab, INDIA

Last Updated: 18 Sep, 2025